FAQ

Frequently Asked Questions (FAQ)

1. What types of products do you offer?

We specialize in commercial-grade event furniture including folding chairs, banquet tables, Chiavari chairs, stackable church seating, outdoor event tents, and transport carts for tables and chairs.

2. Do you offer wholesale pricing?

Yes! We provide factory-direct pricing with no hidden markups, ensuring you get the best value for bulk orders.

3. Where are your products shipped from?

All products are shipped from our Houston, TX warehouses, allowing for faster delivery and reliable logistics nationwide. Dallas/Austin/San Antonio open later.

4. Can I visit your warehouse to inspect products before pickup?

Absolutely! We warmly welcome customers to visit our warehouse, verify product quality firsthand, and pick up their orders directly. Please contact us in advance to schedule your visit.

5. How fast will my order be delivered?

We aim to deliver most orders within 5-7 business days. For urgent needs, please contact our sales team — we offer expedited shipping options.

6. Do you provide product warranties?

Yes, all our products come with a manufacturer-backed warranty covering defects in materials and workmanship. Please refer to the specific product page for detailed warranty info.

7. Can I request samples before placing a large order?

Absolutely. We understand the importance of seeing and testing products. Contact us to inquire about sample availability and shipping.

8. What is your return policy?

Customer satisfaction is our priority. Returns are accepted for defective or damaged items within 30 days of delivery. Please contact our support team immediately for assistance.

9. Do you assist with bulk order planning and inventory management?

Yes, our sales and support teams are experienced in helping customers plan inventory, especially for seasonal peaks and large-scale events.

10. How transparent is your pricing?

Very transparent. We provide clear invoices where you can easily calculate the price per unit — no hidden fees or surprise charges.

11. Who do you serve?

Our customers include event rental companies, churches, restaurants, bars, corporate venues, and schools across the United States.

12. How do I get in touch for support or quotes?

You can reach us via our website’s contact form and email. We strive for quick responses to all inquiries.